Privacy Policy

Introduction

Third Space Kitchen ("we," "us," or "our") is committed to protecting the privacy of our employees, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our employee portal, receive SMS notifications, or interact with our services.

Last Updated: January 2026

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address
Employment Information: Work schedule, availability, shift assignments, time records
Mobile Phone Number: For SMS notifications (only with your explicit consent)
Account Information: Username, password, profile preferences

Automatically Collected Information

IP address and device information
Browser type and operating system
Pages visited and time spent on our portal
Consent timestamps and opt-in/opt-out records

SMS/Text Message Communications

Important SMS Privacy Information

We take your mobile privacy seriously. This section explains how we handle your phone number and SMS communications.

How We Use Your Mobile Number

If you opt in to SMS notifications, your mobile phone number is used solely for:

Shift assignment notifications
Schedule reminders and updates
Coverage requests
Time clock reminders
Urgent work-related communications

What We Do NOT Do

We do NOT sell your phone number to third parties
We do NOT share your phone number with marketers or advertisers
We do NOT send promotional or marketing messages via SMS
We do NOT use your number for any purpose other than work-related notifications

SMS Consent Records

In compliance with TCPA regulations, we maintain records of your SMS consent including:

Date and time of opt-in
IP address at time of consent
Method of consent (web portal)
Any opt-out requests and timestamps

Opting Out of SMS

You can stop receiving SMS messages at any time by:

Replying STOP to any message
Texting STOP to (978) 591-6683
Updating your preferences in the Employee Portal

After opting out, you will receive a confirmation message and your phone number will be removed from our SMS notification list. You may continue to receive work communications via email.

How We Use Your Information

We use the information we collect to:

Manage employee scheduling and assignments
Send work-related notifications (email and SMS with consent)
Process time tracking and payroll
Communicate about events and coverage needs
Improve our services and employee experience
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

With Service Providers: Companies that help us operate (e.g., Twilio for SMS delivery), under strict confidentiality agreements
For Legal Compliance: When required by law, court order, or government request
To Protect Rights: When necessary to protect our rights, safety, or property

         SMS Service Provider:
        We use Twilio to deliver SMS messages. Twilio processes your phone number solely to deliver
        messages on our behalf and is contractually prohibited from using your information for any other purpose.
      

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit (HTTPS/TLS)
Secure password storage with industry-standard hashing
Access controls limiting who can view personal data
Regular security assessments and updates

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information (subject to legal requirements)
Opt-Out: Withdraw consent for SMS notifications at any time
Portability: Request your data in a portable format

To exercise these rights, contact us at info@thirdspacekitchen.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. SMS consent records are retained for at least 4 years in compliance with TCPA requirements.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Third Space Kitchen
Email: info@thirdspacekitchen.com
Phone: (617) 294-0700
SMS Number: (978) 591-6683